Superb Customer Service & Support
- Transition team
The transition from an in-house solution or from
another ESP can be intimidating. The transition
team at MarketTraq·Email™ will develop a transition
strategy, optimize email campaigns and teach
the system to even the most inexperienced e-marketer.
We’ve done this many times before, so you don’t
have to think twice about upgrading to MarketTraq·Email™.
- Dedicated and Active Customer Support
Whether it’s a reminder on how to create a segment,
or letting you in on a new way to optimize your
email campaign, MarketTraq·Email™ dedicated support
delivers. Your Client Support Manager may even
proactively call you if we see a usage patter
that suggests your experiencing difficulty. When
was the last time your vendor called you just
to try to help you be more successful?
- FAQ’s on Every Screen
Every step of the way, you will be able to access
answers to the most frequently asked questions
pertaining to a particular decision you’re about
to make – both the technical aspects and the
marketing techniques.
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